If you’ve ordered one of our pre-designed Wall Quotes™ decals, we’d be happy to exchange it for something else within 30 days. Please call us for a return authorization and then ship the item(s) back to us in the original packaging and include a note indicating the reason for the return and the item(s) for which you would like to exchange it/them. If the new item costs more than the original item purchased, you will need to pay the difference; if the new item costs less than the original item purchased, no refund will be issued. Our $5.00 flat rate shipping fee will also apply to the exchange shipment. Family stickers, custom designs, and custom vinyl lettering cannot be exchanged.